This Privacy Policy covers:

The type of information collected from the registered Users (as defined below) through the Website including sensitive personal data or information; the purpose, means and modes of usage of such information; and how and to whom such information which has been collected will be disclosed.

For the purpose of this Privacy Policy, wherever the context so requires “You”, “Your” or “User” shall mean any natural person who uses the Website for availing Services. The terms “We”, “Us”, “Our” shall mean Ticketplus.

Your Consent: By using our Services or visiting the website, you shall be deemed to have read, understood and accepted to be bound by this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any point of time with or without prior notice. Any such modifications will become effective immediately upon posting to the Website and your continued use of the Website and/or the Services constitutes your consent to such modifications. If you object to any changes, you may terminate your account. You agree to periodically review the current version of the Privacy Policy as posted on the Website.

Personal data collection

As part of providing you the services offered by Ticketplus, we may collect some personal information. This may either be on our own behalf or on behalf of an Organizer using our services.

We require users to provide the following information

  • Name of the User
  • Registered Account Information: User ID, Password
  • E-mail Address
  • Phone Number

In addition to this, we may collect any other such information as may be required at the time of registering on the website. If we include new features in the website, we may collect additional information. However, we will intimate you on any such data required.

Information collected from organizers

As an organizer, we may collect additional information from you. We may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you.

Information sharing to/from third parties

We may also collect or receive Personal Data from third party sources, such as third party websites, your bank, our payment processing partners

Using the information collected

The Information collected by Us, shall be used in the manner described below:

User name: User name shall be used to establish the identity of the User on the Website, to customize the Services availed by the User through the Website and to personalize all communications that are sent to the User by Us.

E-mail Address: Your E-mail address will be used to communicate:

Welcome message at the time of registration

Service e-mails from time to time;

Occasional promotional e-mails and

Any other information that we wish to send to you

Phone Number: Phone number will be considered as an alternative method to contact you, for any Event related information/updates and/or service messages.

Information disclosure

All information that is collected through the Website is used solely to enable the User avail our services, and is not used for marketing or promotional purposes. Towards this end, we disclose such information to a third-party intermediary, for the sole purpose of credit card processing, which is used to make payments to avail the Services on the Website.

We may also disclose certain information to third parties solely to help diagnose technical problems, to administer the Website, and improve the quality of the services provided by us.

We reserve the right to share your information with our subsidiaries and/or affiliates for purposes consistent with this Privacy Policy. Our subsidiaries and/or affiliates shall be bound to use Your information in accordance with the terms of this Privacy Policy.

We may use the services of other third party service providers to provide us certain support services. We may share your information with such third party service providers, to enable them to provide the services required. Such third party service providers shall be bound to use your information in accordance with the terms of this Privacy Policy.

While purchasing tickets for an event through the Website, We share the relevant information that You provide Us, with the Organizers. Please note that such Organizers shall use Your information in accordance with the terms of privacy policy as outlined on their website. You agree and acknowledge that We shall not be responsible for any acts of such Organizers with respect to your personal information.

We reserve the right to disclose any personal information as required by law and when we believe, at our sole discretion that disclosure is necessary to protect our rights, protect someone from injury and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

Personal information retention

We retain any personal information that you may have provided to us, for as long as you avail our services, and for a reasonable time thereafter.

Governing Law

Ticketplus will comply with Japanese laws and regulations applicable to personal information we possess and other norms, review the contents of this policy as necessary, and make efforts to improve it.

Dispute resolution

Any dispute arising out of this privacy policy which cannot be resolved despite good faith discussions between the parties, shall be submitted to the jurisdiction of the Court of Law, Japan.